Shipping & Return Policy

At MANZANA, we are committed to delivering your order smoothly and on time.

  • For customers in Cairo and Giza, please expect delivery within up to 5 business days.
  • For orders in other governorates, delivery may take up to 7 business days.

    We partner with trusted courier services to ensure your order arrives safely and efficiently.

Return& Exchange Policy

To make your shopping experience clear and convenient, here’s how our return and exchange process works:

  • Try-On at Delivery: You can try on your items upon delivery. If you choose to return any item with the courier present, the return shipping fee must be covered.
  • No Returns After Courier Departure: Once the courier leaves, returns and refunds will not be accepted.
  • Pre-Order Items: Pre-order pieces cannot be tried on upon delivery. However, they are eligible for exchange.

We encourage you to review your choices carefully before placing your order. If you have any questions about sizing, fit, or fabric, feel free to reach out to our customer care team—we’re here to help you make the best choice.

Washing Instructions

To maintain the quality and longevity of our garments, please note that all MANZANA items are DRY CLEAN ONLY.